Sessions

You will have pre-scheduled sessions each month. You will be responsible for calling me at the

designated appointment time, as your sessions must stay within your allotted time.

CHANGES

Please keep all of your appointments; consistency is essential. To reschedule your call, please give me

24 hours’ notice. If you have an emergency, we’ll work around it as best we can. If you miss an

appointment (no show, no call), we will speak on the next scheduled appointment, and you will forfeit

that session.

EXTRA TIME

You may call me between our scheduled calls if you need advice, have a problem or can’t wait to share

a success with me. I have time between our regular calls and appreciate providing you with this extra 

service. I do not bill for this time and ask that you keep the calls to 5 or 10 minutes. Also, please

feel free to contact me between calls via email to work through an issue or share a recent win.

 CONFIDENTIALITY

I commit to keeping all client information strictly confidential to encourage candour and genuine

exchange of thoughts, concerns, and solutions. When coaching occurs under an organisations’

sponsorship, confidentiality is waived if the coach sees a threat of self-harm, sexual harassment, or

workplace violence.

PERSONAL RESPONSIBILITY

You know that, as the Client, you take responsibility for your actions. As such, you do not hold Belmont Sawyer or coaches liable for the consequences of your actions or absence of actions. You agree that Belmont Sawyer is not acting as a Business Manager, Financial Consultant or Psychotherapist. Belmont Sawyer has not promised, shall not be obligated to and will not (1) procure or attempt to procure any business or sales for the Client or (2) perform any business management functions such as accounting services, advise on tax or investment matters or (3) act as a therapist, counselling me on or providing psychoanalysis, group or behavioural therapy.                                   

NATURE OF RELATIONSHIP

You, the Client, understand that the coaching relationship is not psychotherapy, psychological counselling, or any therapy, nor is it a substitute for these services. Suppose the Client feels the need for professional counselling or treatment. In that case, the Client must seek a licensed professional to provide these services. If the Coach believes such services will be valuable to the Client, the coach may recommend them. It is the responsibility of the Client, if currently in therapy or otherwise, under the care of a mental health professional, consult with the mental health care provider regarding the advisability of working with a coach and make such a person aware of the decision to proceed with the coaching relationship. The Client understands that the coaching relationship should not be used as a substitute for professional advice by legal, medical, accounting, financial, business, spiritual or other qualified professionals.

The Client is responsible for seeking independent professional guidance for legal, medical, accounting, financial, business, and spiritual matters. Client understands and acknowledges that all decisions in these areas are exclusively the Client's and that any decisions and actions regarding them are the Client's sole responsibility.

WAIVER

Client acknowledges and agrees that during the services, Coach may ask Client questions that may be personal, challenging, or disturbing. Client acknowledges and agrees that the Client is fully responsible for physical, mental and emotional well-being during coaching sessions and any actions, choices, and decisions made due to the coaching. Client waives and releases any claims arising or resulting from Coach's questions, suggestions, advice and actions, choices and decisions made by the Client. This waiver does not apply to conduct or actions outside the scope of the coaching services.

MUTUAL NONDISCLOSURE

The Coach and Client mutually recognise that they may discuss plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information. The Coach will not voluntarily communicate the Client's information to a third party. To honour and protect the Coach's intellectual property, the Client likewise agrees not to disclose or communicate information about the Coach's practice, materials, or methods to any third parties. The Client also agrees to only give the teleconference bridge numbers to those in the group.

CONFIDENTIALITY

Coach acknowledges that they may obtain confidential personal and business information from the Client and agrees to keep and maintain such information confidential and not disclose or use it without the Client's prior written consent. To provide you with the highest quality of service, your Coach reserves the right to discuss and receive coaching on specific topics anonymously and hypothetically with other coaches.

EXCEPTIONS

Exceptions where the Coach may disclose include 1) If the Client shares information that gives the Coach reasonable cause to believe there are threats of serious harm to the Client or others. 2) If the Coach's records are subpoenaed or other law requires disclosure. 3) Some means of communication, such as wireless telephones and e-mail, may not be secure from eavesdropping, so if you agree to their use, you are indicating your Agreement to utilise a communication medium that may not be confidential. 4) to prevent the Client from committing a criminal or fraudulent act or to mitigate or rectify such conduct. 5) to secure legal advice about the coach's compliance with this Agreement.

TERMINATION OF SERVICES

Although coaching is a comprehensive process, the Client may terminate at any point. Coaching Services are billed monthly, and termination of coaching services by the Client is not subject to a refund for outstanding sessions. Sessions are non-transferable.

DISPUTE RESOLUTION

Any controversy or claim arising out of or relating to this Agreement or the breach of this Agreement shall be settled by arbitration, which will occur via telephone by an arbitrator that we mutually agree upon. The costs of the arbitration shall be shared equally between the parties.

Solicitor's FEES

In the event of any dispute, litigation or arbitration between the parties, the non-prevailing party shall pay the prevailing party all costs and expenses, expressly including, but not limited to, reasonable solicitor's fees and costs incurred therein by such a successful party.

INDEMNIFICATION

Each party agrees to indemnify, defend, and hold harmless the other party and its agents, officers, and employees from and against any liability expense, including defence costs and legal fees incurred in connection with claims for damages of any nature whatsoever, including but not limited to bodily injury, death, personal injury, financial or business losses, or property damage arising from such party's performance or failure to perform its obligations hereunder.

DAMAGE LIMITATION & LIQUIDATED DAMAGE

The parties agree that the Coach is not a guarantor or insurer and that it would be challenging and impractical to fix actual damages to the Client, if any, from the Coach's failure to perform. Therefore, if the Coach is found liable for any loss or damage under this Agreement (except for Fraud), the Coach's liability shall be limited to the lesser of the total payments made under this contract or the last six months' payments.

NATURE OF AGREEMENT

This Agreement shall, in all respects, be governed by the laws of the United Kingdom applicable to agreements executed and to be performed within the United Kingdom. This Agreement constitutes the entire understanding and Agreement of the parties, and no amendment, change or modification of this Agreement shall be valid unless in writing and signed by all parties hereto.

Please note, that a signed agreement will need to be held on file before coaching can commence.